Privacy Policy.
How we collect, use, and protect information you share with us through this site. Last updated: TBD — pending legal review.
HUMAN_ACTIONS_REQUIRED.md for the legal-review checklist.1. Data we collect
When you submit our contact, quote, or sample-request forms, we collect the fields you provide: name, company, email, phone, destination country, message, and any details about volumes or shipping preferences. We also automatically log IP address and timestamp for rate-limiting and abuse prevention.
2. How we use it
Your submission is used to respond to your inquiry — typically within 24 business hours — and to set up follow-on commercial correspondence. We may also share it internally between our export desk, sales, and operations teams to fulfil your request.
3. Retention
Inquiry data is retained for as long as the commercial relationship is active, plus any statutory retention period required by Indian tax/export law. Specific retention windows are TBD pending legal counsel.
4. Your rights
You can request access to, correction of, or deletion of the personal data we hold about you by emailing hello@bluenexusagro.com. If you are an EU/UK data subject, GDPR rights apply; if you are an Indian data principal, DPDPA 2023 rights apply.
6. Third parties
We use Supabase (data storage), Resend (transactional email), Upstash (rate limiting), and Vercel (hosting). Each is contractually obliged to process data on our instructions only. With your consent, we also use Google Analytics (Google LLC) to understand how the site is used; its cookies load only after you accept the cookie banner, and IP addresses are anonymised.
7. Contact
Privacy questions? Email hello@bluenexusagro.com or write to BlueNexus Trading LLP, Harihar Chowk, Star Chamber, 608, Panchnath Plot, Rajkot, Gujarat 360001, India.
See also our Terms of Service.